Terms and Conditions

Welcome to Terry Essence! These Terms & Conditions govern your use of our website [www.terryessence.com] and any purchases or interactions you have with us. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services

1. General Terms

• By using this website, you confirm that you are at least 18 years old or have legal parental/guardian consent to make purchases.
• Terry Essence reserves the right to modify, update, or remove any part of these Terms & Conditions at any time. Any changes will be updated on this page.

2. Product Information & Availability

• We strive to provide accurate product descriptions, images, and pricing. However, errors may occur, and we reserve the right to correct them without prior notice.
• All products are subject to availability. If a product is out of stock, we will notify you as soon as possible.
• Product colors may vary slightly due to screen settings and lighting conditions.

3. Ordering & Payments

• By placing an order, you confirm that all details provided are accurate and complete.
• Orders are processed only after successful payment confirmation. We accept payment methods, including credit/debit cards and PayPal.
• Terry Essence reserves the right to cancel any order if fraudulent activity is suspected or due to stock unavailability.

4. Shipping & Delivery

• Orders are processed within 3-5 business days and shipped to the provided address.
• Shipping times may vary based on location and external factors. Terry Essence is not responsible for delays caused by third-party shipping providers.
• Customers are responsible for providing accurate shipping details. We are not liable for undelivered packages due to incorrect information.

5. Returns, Refunds & Exchanges

• We accept returns/exchanges only under the following conditions:
• The product is unused, unwashed, and in its original packaging.
• A return request is made within 7 days of receiving the item.
• Refunds will be processed once the returned item is inspected and approved. Shipping fees are non-refundable unless the return is due to an error on our part.
• Customers are responsible for return shipping costs unless otherwise specified.

For return requests, please contact us at info@terryessence.com.

6. Intellectual Property

• All content on this website, including images, logos, product descriptions, and design elements, is the exclusive property of Terry Essence.
• You may not reproduce, distribute, or modify any content without prior written permission.

7. User Conduct

By using this website, you agree NOT to:

• Use the website for fraudulent or unlawful activities.
• Interfere with the security of the website or its users.
• Upload or transmit harmful content, such as viruses or spam.

Any breach of these terms may result in restricted access to our website and legal action if necessary.

8. Limitation of Liability

• Terry Essence is not responsible for indirect, incidental, or consequential damages resulting from the use of our products or website.
• We do not guarantee that our website will always be error-free, uninterrupted, or secure.
• In no event shall our total liability exceed the amount paid for the purchased product.

9. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, store, and protect your personal information.

10. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the United States of America.

11. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please reach out to us at:

Email: info@terryessence.com

Thank you for shopping with Terry Essence. We appreciate your trust in our luxury towel brand!